ALL customers must be at least 18 years of age and shall sign a Costume Rental Agreement agreeing that:

1.  The Costume Rental Agreement is FINAL upon completion and cannot be cancelled in anyway. The customer is not entitled to any refund of the Rental total nor any refund if the Rental is not picked-up;

2.  The customer will pay for the Rental in full and provide a credit card for security on or before pickup or delivery;

3.  Any deposits paid to reserve the Rental are non-refundable and non-transferrable;

4. The Rental is returned in their original packaging (ie. garment bags and hangers) or a $10 fee will apply;

5. Failure to return the Rental on time will result in late fees;

6. The customer will pay the replacement cost for failure to return the Rental or if irreparable damage(s) is incurred to the Rental;

7.  We will do the washing of the Rental BUT if the Rental requires extra cleaning or replacement pieces/accessories, the customer will pay extra costs;

8.  Any delivery or return charges are the responsibility of the customer; and

9. The customer will not sew or alter the Rental.